FAQs

I'm having problems placing an order. What should I do?

If you're experiencing any difficulty while placing an order, please contact us using our contact form or email us directly at info@miegallery.com. We will respond as quickly as possible to assist you.

Where do your Japanese woodblock prints come from?

Our original Japanese woodblock prints are curated from reputable sources including Japanese dealers, private collectors, galleries, and international auction houses. Each print is individually researched to establish attribution, age, and authenticity.

Are your woodblock prints authentic originals?

Yes. Most of the prints sold by Mie Gallery are authentic vintage woodblock prints, not modern reproductions. Most date from the Edo period (1603–1868) and Meiji period (1868–1912). Any later impressions or re-strikes are clearly identified in the listing. If you have any questions please let us know.

How do you take photos of your prints?

We use a "smart document scanner" that takes clear, evenly lit photos of the fronts and backs of prints.

I’m new to woodblock print collecting — how do I know what to buy?

We recommend collecting prints that visually appeal to you. Japanese woodblock prints include landscapes, samurai, kabuki actors, beautiful women, mythology, animals, and historical scenes. Once you find the subjects you enjoy, consider condition, impression quality, and artist reputation. Our YouTube channel provides educational guidance for new collectors.

Why do you show both the front and back of the print?

The reverse of a print reveals important information such as paper quality, ink bleed-through, baren marks, backing history, restoration, and environmental effects. Collectors value these details when assessing authenticity and age.

How do you describe condition?

All prints are carefully inspected and honestly described. Because these works are often over 100 years old, minor wear is normal. Any notable condition issues are disclosed in both photographs and written descriptions.

How are your prints packaged and shipped?

All prints are wrapped in acid-free archival paper, protected by rigid cardboard, and shipped flat in padded packaging. Every order includes tracking and insurance.

Do you ship internationally?

Yes. We ship worldwide via UPS International. Shipping typically costs approximately $45 USD and includes insurance and tracking. International buyers are responsible for any customs duties, VAT, or import taxes imposed by their country.

How long does shipping take?

U.S. orders usually arrive within 3–4 business days after shipment. International deliveries typically arrive within 5–10 business days depending on destination and customs processing.

What if my print arrives damaged?

If your print arrives damaged during transit, please contact us immediately. We will arrange a return and issue a full refund once the artwork is received.

What is your return policy?

We offer a 30-day return policy. Prints may be returned within 30 days of delivery for a 100% refund of the purchase price.

Do you buy Japanese woodblock prints from individuals?

Yes. We review individual prints and collections, focusing primarily on Edo and Meiji period artists dating approximately from 1820–1900. We are generally not interested in modern reproductions but are happy to offer an opinion.

How do you price your prints?

Pricing is based on auction results, comparable gallery pricing, condition, impression quality, rarity, and acquisition cost. Our direct-to-collector model often allows pricing 15–40% below traditional gallery retail.

Do you offer discount codes?

You may enter the code UKIYOE at checkout to receive 10% off your order.

Can I join your Collectors page?

Yes. Our Collectors section highlights ukiyo-e collectors worldwide. There is no cost or obligation. Simply complete the submission form and we will take care of the rest.

Do you offer certificates of authenticity?

Traditional ukiyo-e prints were not issued with certificates at the time of production. However, we fully guarantee the authenticity of every print we sell.

Can you help me build a collection?

Absolutely. We assist collectors at all experience levels. Please contact us if you would like personalized recommendations or are seeking specific artists or subjects.

Got a question that needs an answer? Yes we can help - no question is too small or too complex.